Privacy Policy

Effective Date: August 12, 2025

PHYNX LLC, doing business as NorthStar Pet (“we,” “our,” “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.giddykitty.com (the “Site”) or otherwise use our services (collectively, the “Services”).

By using or accessing the Services, you agree to this Privacy Policy. If you do not agree, please do not use or access the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the revised “Effective Date.”

2. Information We Collect

Information You Provide Directly:

  • Name, email, phone number, billing address, shipping address
  • Payment confirmation and transaction details
  • Account login information (if applicable)
  • Customer support communications
  • Shopping activity such as items viewed, added to cart, or added to wishlist

Information We Collect Automatically:

  • Device and browser information

  • IP address and network connection details

  • Site usage data collected through cookies, pixels, and similar technologies

Information from Third Parties:

  • Shopify (e-commerce platform)

  • Payment processors (Shopify Payments, PayPal, Apple Pay, Google Pay, Shop Pay)

  • Email marketing providers (MailChimp, Klaviyo)

  • Analytics and advertising partners

3. How We Use Your Information

We may use your information for:

  • Fulfilling and shipping orders

  • Processing payments and returns

  • Account creation and management

  • Providing customer service and support

  • Sending order updates and marketing communications

  • Improving our website, products, and services

  • Detecting and preventing fraud or illegal activity

4. Cookies

We use cookies and similar technologies to:

  • Operate and improve our Site and Services

  • Remember your preferences and shopping activity

  • Analyze traffic and site performance

  • Deliver relevant advertising

You may disable cookies through your browser settings; however, some features may not work properly.

5. Sharing of Information

We may share your personal information with:

  • Service providers (IT, payment processing, analytics, shipping)

  • Business and marketing partners

  • Affiliates and subsidiaries

  • As required by law, in legal proceedings, or in the event of a business transaction

We do not sell personal information.

6. User-Generated Content

If you post reviews or other public content on our Site, that information may be viewed and used by others.

7. Third-Party Links

Our Site may link to external websites with their own privacy policies. We are not responsible for their content or practices.

8. Children’s Data

Our Services are not intended for children under 16. We do not knowingly collect their data. If you believe we have, contact us to request deletion.

9. Data Security & Retention

We use reasonable measures to protect your information. No system is 100% secure.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you

  • Request deletion or correction of your information

  • Opt out of marketing communications

  • Restrict or object to our processing of your information

  • Receive a copy of your data in a portable format

To exercise your rights, contact us at the email below.

11. Contact Us

NorthStar Pet
Email: hello@giddykitty.com
Eden Prairie, Minnesota, USA